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Frequently Asked Questions
We guarantee to respond to your application within 1 business day, however you’ll usually hear from us sooner. Running our comprehensive checks on your new property typically takes 1-5 working hours, and we’ll be in touch straight after to set up a call
A typical call covering all your essential services takes around 20 to 30 minutes. We know your time is valuable, so we’ll handle as much of the call as we can.
For many registrations there is compulsory information that must be relayed via a recorded call. Wherever possible, we will always try to complete your registrations in the way that suits you best.
No prior preparation is required as our friendly Connections Experts will explain everything to you on the call.